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Shopping Guide

Shipping Information

 


International shipping is handled by INTERNATIONAL EMS (Express Mail Service) from JAPAN.
Shipping fee $12 Flat Rate for all international orders.

This charge is for transport costs only, and does not cover import liabilities that may be applied by the government of the destination country. OmBomb does not accept any responsibility for customs delays, duties or taxes that may apply in the destination country. Under no circumstance will OmBomb accept any orders back due to rejection of customs charges. Orders cannot be returned to sender.

FREE SHIPPING is available on international orders over $200.

We ship packages out on Monday to Friday 10am - 5pm (Japan. Packages will be shipped out within 2-4 days (not including weekends, Public Holiday In JAPAN) after your order has been placed. If items in your order are out of stock or delayed for shipping we will notify you by e-mail.

OmBomb : Monday - Friday 10am - 5pm Japan (GMT+9)

Available countries for shipping

Asia
Indonesia, Korea, Cambodia, Guam, Saipan, Singapore, Sri Lanka, Thailand, Taiwan, China, Bangladesh, Vietnam, Hong Kong, Macao, Malaysia, Mongolia, Laos
Philippines, Brunei -  Available for some areas (please email us before purchase)

Oceanina
Australia, Solomon, New Caledonia, New Zealand, Papua New Guinea, Fiji

North America/Central America
USA, El Salvador, Canada, Cuba, Costa Rica, Jamaica, Trinidad and Tobago, Panama, Barbados, Honduras, Mexico

Middle East
United Arab Emirates, Israel, Iraq, Iran, Oman, Qatar, Cyprus, Kuwait, Saudi Arabia, Syria, Turkey, Bahrain, Jordan

Europe
Iceland, Ireland, Italy, United Kingdom(All regions, excepting territories overseas.), Estonia, Austria, Netherlands, Greece, Croatia, Switzerland, Sweden, Spain, Slovakia, Slovenia    
Czech Republic, Denmark (All regions. Greenland and the Faeroes are excepted.), Germany, Norway, Hungary, Finland, France All Territories (Including Overseas Departments, but excluding Overseas Territories). (Some of the territories are subject to a different price.), Bulgaria, Belarus, Belgium, Poland, Portugal, Macedonia, Malta, Monaco, Latvia, Lithuania, Liechtenstein, Luxembourg, Romania
 
*At the moment, we only ship to the countries listed above.
 
 

Payment Information

We accept Credit Card, PayPal payment.

Total bill amount is: Total price of items + shipping fee

We will ship after the payment is settled.
Customs duty and other taxes may be levied when the shipment reaches your country.
If applicable, please pay those costs directly to the delivery agents or the customs office.
Policies on those taxes vary in each country. Please contact the customs office at your country for more details.

 

 

Returns & Exchanges

Returns or exchanges are accepted on goods within 10 days from the date you received the item. Items received or requests to return or exchange items outside of this period will NOT be accepted. We recommend all items are tried on as soon as they are received to ensure you are able to return items within this time frame.
All garments returned must be in their original condition, unworn and unwashed, without make-up or deodorant marks and with the original packaging and tags intact.  
Ombomb is unable to process any exchange or return on items that were not bought from our online store.

Refunds are only issued in the unlikely case the you receive a faulty item.
DISCOUNTED items are FINAL sale. No exchanges, returns, or refunds.
We do not refund initial shipping charges for goods returned, except for faulty items. Items we exchange will be resent at our own cost. Your own return postage costs are not refundable.
Ombomb is not responsible for the loss of garments being returned. We recommend using a trackable and insured delivery method.
We must have the exchanged item in our warehouse before your new item is sent

Refunds
Refunds for faulty items are processed via PayPal. Once your refund has been issued, funds will show up on your bank statement within approximately 3-4 business days.
Refunds are only issued in the unlikely case the you receive a faulty item.
DISCOUNTED items are FINAL sale. No exchanges, returns, or refunds.

OmBomb  : TBS Co., Ltd. 14-10 Chikumazawahigashi, Miyoshi, Iruma District, Saitama Prefecture Japan. Postcode:  354-0046

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